Purpose of the position
Reporting to the Manager, Education Training Services, the Professional Development Specialist will provide training on the SMART solution to specific K-12 district communities. Training engagements will be assigned to the professional development specialist based on specific district partnerships, as well as pre-and post-sales opportunities assigned by the Manager of Education Training Services.
Duties and Responsibilities
Help SMART customers understand and use our products
Develop & deliver training files aligned specific district or school-level professional learning plans
Provide training for pre-sales opportunities as well as post sales opportunities
Build training files within SMART Learning Suite, or key corresponding district platforms
Offer the basics for teachers to get started with SMART – up through full curriculum integration
Conduct online training support when schedules are not filled with in-person training opportunities
Support necessary training content modification for a full effective integration for accounts
Help ensure SMART customers gain the outcomes they are looking for – through (not limited to): Active learning experiences that deepen student understandingIncreasing instructional effectiveness by leveraging school investment in devices
Key Performance Indicators:
Satisfaction & Confidence Rates
Strong customer referrals for our training offerings
Customers realizing the full value of their investment
Education and work experience
Must have at least 5 years of K-12 classroom experience
Ideally would have experience teaching adult learners
Experience and passion using the SMART Solution in a K-12 setting
Strong technical skills including the ability to present training material via online methods
Ideal candidate will have experience in training other educators on the SMART Learning suite
Strong interpersonal, written, and verbal communication skills
The ability to work effectively with a wide range of individuals and teams both locally and remotely
High degree of comfort presenting to large groups with diverse learning styles
Strong technology and problem-solving skills
A valid passport, or no impediment to obtaining one
Skilled in using Microsoft Office tools – including MSWord, PPT, Excel and teams
Skilled in using Google tools – including Google Docs, Slides, Sheets, Meet etc.
Supervision
This position does not have any direct reports
Additional Details
Ability to obtain and maintain a passport
Ability to pass all district requirements to work with students including criminal background checks
Field based opportunity – must be able to maintain and keep a busy travel schedule
Travel required – during peak training times travel can be up to 70% outside your own community
Ability to work well in a team environment gaining input from a variety of stakeholders
Preferred Certifications
Google Certification
Microsoft Certification
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