GitHub helps companies and organizations succeed by allowing them to build better software together. The Customer Success and Support organization has created a Learning and Development team to help support our teams in these endeavours!
The Instructional Designer will utilize instructional methodology to analyze, design, develop, implement, and evaluate training materials. This role will focus on the creation of entirely new training assets to support internal employees as they move through various stages of the learning and development journey, including onboarding and upskilling. The ideal candidate will have a combination of training, instructional design, curriculum design and project management experience to assist in designing and developing learning solutions for multiple delivery methods including eLearning, instructor-led, virtual, and blended instruction.
The right candidate will be a strong, innovative, inventive, and fun-loving writer, with previous experience writing and delivering training materials for various audiences. This out-of-the-box instructional designer should be skilled at adding narrative, story, and context to materials to increase relevance and context.
Responsibilities:
- Perform needs assessments with stakeholders and partners to define training gaps, problems, challenges, and opportunities
- Participate in discovery meetings, help conduct interviews, and translate identified needs into concrete learning objectives
- Identify, locate and curate content across many platforms
- Work with business partners to determine professional development learning needs and pathways
- Design, develop, and implement measurement and evaluation strategies
- Write concise, creative, and effective instruction in the form of storyboards, VILT materials, ILT materials, and blended program materials
- Adhere to training templates, standards, style guides and LMS specifications
- Work directly with technical subject matter experts to capture specific knowledge and translate into repeatable and measurable learning solutions
- Ensure that learning solutions incorporate best practices in adult learning theory
- Ensure the final project deliverables are the highest quality
- Provide input into work estimates and timelines
Key Skills & Experience:
- Familiar with adult learning principles, learning theories, and instructional methodologies and models, such as ADDIE, SAM, and Kirkpatrick’s Levels of Evaluation
- Familiar with industry best practices in facilitation, training, and blended learning solutions
- Familiar with audio and video, compression methods, file types, and formats
- Clear and effective writer with technical Learning and writing experience
- Action Oriented, innovative, and comfortable working in a fast paced environment
- Familiar with best practices in behavioral and cognitive sciences
- Familiar with industry standard authoring tools, including Storyline, Rise, Adapt, and Captivate.
- Past experience working directly with learning management systems
- Past experience with delivering instruction either virtually or in the classroom
- Bachelor’s degree in Instructional Design, Education, Communication or English.
- Minimum of 2 years experience in design and development of instructional material in a corporate setting, producing creative learning solutions
- Strong interpersonal, presentation, and facilitation skills
- Strong creative vision for training materials; ability to think outside the box for training methodology and produce story-driven learning experiences
- Strong level of professionalism, customer obsession, and a growth mindset
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
Leadership Principles:
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
